The Consumer Protection Council (CPC) has advised
Multichoice Nigeria Limited, the owners of the DSTV cable television to
introduce pay-as-you-go subscription for its subscribers.
In a statement signed by CPC spokesman, Abiodun Obimuyiwa said its time for the introduction of pay-as-you-go subscription in the
interest of millions of subscribers of the satellite television.
According to the Council, the pay-as-you-go subscription would allow
consumers get value for their money, give them an option of choice as
well as enable them control their consumption.
Besides the suggested introduction of the pay-as-you-go subscription,
the Council also canvassed for some form of compensation to subscribers
for loss of transmission signals, usually experienced by them during
adverse weather conditions, particularly rainy season, known as “rain
fade”.
Other issues discussed at the meeting included proper and adequate
supervision of DSTV dealers and agents and seeming delay in resolution
of consumer complaints by the company.
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